Job Description

About the Role

At Cufiya, we believe that every cup of coffee tells a story. As a Part-Time Barista, you will be at the heart of creating memorable coffee experiences for our customers. This role is perfect for someone passionate about coffee, customer service, and working in a vibrant, fast-paced environment.

Your expertise and enthusiasm will help us deliver quality beverages while fostering a welcoming atmosphere where guests feel valued and cared for.

Cufiya is a brand new coffee shop soon to fully open in San Diego. Cufiya is more than a coffee shop — we're a community space rooted in culture, connection, and craft. Located in the heart of San Diego, we serve high-quality coffee, tea, and fresh bites in an environment that uplifts and inspires. We’re seeking a driven and passionate Coffee Shop Manager to help lead our team and grow with us.

As a Barista, you play a crucial role in creating a positive customer experience in our coffee shop. You will be responsible for preparing and serving beverages, maintaining a clean and organized workspace, and providing exceptional customer service.

Key Objectives

• Prepare and serve high-quality coffee and other beverages according to Cufiya’s standards.
• Engage with customers to provide friendly, efficient service that enhances their experience.
• Maintain cleanliness and organization of the coffee shop to ensure a safe and inviting environment.
• Prepare and serve a variety of beverages, such as coffee, tea, and specialty drinks
• Interact with customers to take orders and provide recommendations
• Operate coffee-making equipment and maintain cleanliness and hygiene standards
• Handle cash and card transactions accurately
• Ensure the presentation and quality of beverages meet the established standards
• Restock and organize inventory, including coffee beans, syrups, and other supplies
• Adhere to all food safety and sanitation regulations
• Manage customer inquiries and resolve any complaints or issues
• Collaborate with team members to maintain a smooth workflow
• Follow company policies and procedures at all times

Responsibilities

• Craft espresso-based drinks and other menu items with precision and consistency.
• Operate coffee machines and grinders, ensuring proper maintenance and cleanliness.
• Take customer orders accurately and handle transactions using the point-of-sale system.
• Provide product knowledge and recommendations to customers.
• Maintain stock levels and assist with inventory management.
• Follow health and safety guidelines to ensure a clean and safe workspace.
• Collaborate with team members to support smooth daily operations.
• Handle customer inquiries and resolve issues professionally and promptly.

Requirements & Qualifications

• Previous experience as a barista or in a customer-facing role preferred but not required.
• Basic knowledge of coffee preparation and equipment operation is a plus.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Flexible availability including weekends and holidays.
• Positive attitude with a passion for delivering excellent customer service.
• Ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent
• Prior experience in a customer service or hospitality role
• Knowledge of different coffee brewing techniques
• Ability to work in a fast-paced environment
• Attention to detail and accuracy in order taking and preparation
• Ability to handle cash transactions and use POS systems
• Basic understanding of food safety and hygiene practices
• Obtaining a food handler's permit
• Flexibility to work various shifts, including weekends and holidays
• Team player with a positive and friendly attitude

Benefits

• Competitive hourly wage with opportunities for tips.
• Flexible scheduling to accommodate your lifestyle.
• Employee discounts on coffee and merchandise.
• Training and development opportunities to grow your skills.
• Supportive and inclusive team environment.

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